Terms and conditions

Shipping & Delivery – Terms and Conditions

1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund the total amount using your original method of payment.

2. Shipping Locations

We currently ship posters to most locations within [Your Country], and selected international destinations. If your region is not covered, please contact our customer service team.

3. Shipping Timeframe

  • Processing Time: Orders are processed within 1–3 business days.

  • Domestic Delivery: Estimated delivery time is 3–7 business days after dispatch.

  • International Delivery: Estimated delivery time is 7–21 business days depending on the destination.

Please note, delivery times are approximate and may vary due to external factors like weather, customs, or courier delays.

4. Shipping Methods and Carriers

We use trusted delivery partners such as [e.g., India Post, Bluedart, DTDC, FedEx, DHL] depending on your location and shipping preference (if applicable). You will receive a tracking number once your order has been dispatched.

5. Shipping Charges

  • Standard Shipping (Domestic): Standard charges

  • Express Shipping (Domestic): Standard charges

  • International Shipping: Calculated at checkout based on weight and destination.

6. Packaging

Posters are rolled and securely packaged in sturdy, protective tubes or flat mailers depending on size and material to prevent any damage during transit.

7. Order Tracking

Once your order is shipped, a confirmation email with the tracking number and link will be sent. Please allow up to 24 hours for the tracking information to update.

8. Delivery Delays

We are not responsible for delays caused by the shipping carrier or customs processes (for international orders). However, we will do our best to assist in tracking and resolving any shipping issues.

9. Damaged or Lost Packages

If your package arrives damaged or does not arrive within the estimated timeframe:

  • Contact us within 7 days of the expected delivery date.

  • Provide order number and photos (for damaged items).
    We will either issue a replacement or a refund as per our refund policy.

10. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. If an order is returned due to an incorrect or incomplete address:

  • We will contact you to confirm the address.

  • Re-shipping charges may apply.

11. Customs and Import Duties (For International Orders)

Customs policies vary by country. International customers may be responsible for additional customs duties, taxes, or fees upon delivery. We are not liable for these charges.


For any questions or assistance, please contact us at:
📧 quinqindia@gmail.com
📞 +91-7002971007


 

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